Support Center 🛟
Get help with your Cookierem account and services
How do I reset my password?
You can reset your password by clicking on the "Forgot Password" link on the login page. We'll send you an email with instructions.
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your data. You have full control over what data is shared.
How do I delete my account?
You can delete your account from the Settings page. Please note that this action is irreversible.
How do I monetize my data?
You can create digital assets from your data and list them on the marketplace. You can also complete quests to earn tokens.
What data sources can I connect?
We support various data sources, including fitness trackers, educational platforms, financial apps, and more.
How do I withdraw my earnings?
You can withdraw your earnings to your connected wallet or bank account from the Finance section.
How do I list an item on the marketplace?
You can create a listing from the Marketplace page by clicking on "Create Listing" and following the instructions.
What are CookieTokens?
CookieTokens are the platform's currency that you can earn by completing quests and use to buy items on the marketplace.
Are transactions secure?
Yes, all transactions are secured on the blockchain, providing transparency and security.
The app is not working properly. What should I do?
Try refreshing the page or clearing your browser cache. If the issue persists, please contact our support team.
I can't connect my data source. What's wrong?
Make sure you've granted the necessary permissions. If you're still having issues, check our documentation or contact support.
Is there a mobile app?
Yes, we have mobile apps for iOS and Android. You can download them from the App Store or Google Play.